Inquiries and Complaints regarding Personal Information


ECC has a Help and Support Center for customer inquiries regarding personal information. For any questions or inquiries regarding the handling of personal information at ECC, please contact the corresponding contact numbers indicated below

・ECC Foreign Language Institute

・ECC Foreign Language Institute, ECC WEB School, ECC Online English, ECC Airline Institute, ECC International Study Abroad Division

Contact ECC Foreign Language Institute
Contact Number 06-6352-0144
Operating Hours Weekdays 11:00-18:00

・ECC Junior and ECC Branch Schools

Contact Junior Center
Contact Number 0120-415-144
Operating Hours Weekdays 11:00-18:00

・ECC Corporate Relations Division

Contact Personal Information - Help and Support
Contact Number 06-6354-0023
Operating Hours Weekdays 11:00-18:00

・ECC English Prep School, ECC Institute for University Transfer, ECC Japanese Language School, ECC High School

Contact School Division
Contact Number 06-6352-2175
Operating Hours Weekdays 11:00-18:00

・ECC Business School

Contact Business School
Contact Number 06-7636-0886
Operating Hours Weekdays 10:00-19:00

・ECC e-Commerce Center

Contact e-Commerce Center
Contact Number 06-6352-0156
Operating Hours Weekdays 11:00-18:00

・ECC Best Career

Contact Best Career
Contact Number 06-6352-2640
Operating Hours Weekdays 11:00-18:00

Please contact Support Management Division when the correct help and support center is unknown.

Contact Support Management Division
Contact Number 06-6352-3144
Operating Hours Weekdays 10:00-18:00

The authentic text of the “Personal Information Protection Basic Policy” is in Japanese. The English translation has been rendered for reference purposes, though it shall not be considered valid in all cases.